The CSSBB: Six Sigma Black Belt course consists of the following key modules:
Introduction to Six Sigma and DMAIC Methodology
Overview of Six Sigma
The DMAIC methodology (Define, Measure, Analyze, Improve, Control)
Role of the Black Belt in Six Sigma projects
Six Sigma organizational structure and project types
Define Phase
Identifying project goals and customer requirements
Developing project charters
Defining process boundaries and critical-to-quality (CTQ) factors
Mapping processes and identifying key stakeholders
Measure Phase
Collecting and analyzing data to assess process performance
Defining key performance indicators (KPIs)
Understanding measurement systems analysis (MSA)
Calculating process capability and establishing baselines
Analyze Phase
Identifying root causes of defects using statistical tools (e.g., hypothesis testing, regression analysis, root cause analysis)
Process mapping techniques such as value stream mapping
Analyzing process variation and understanding sources of defects
Using data analysis tools to identify areas of improvement
Improve Phase
Brainstorming and evaluating solutions to address root causes
Conducting design of experiments (DOE) to test potential solutions
Implementing improvements and piloting solutions
Ensuring that improvements align with customer needs and business goals
Control Phase
Implementing control plans to sustain improvements
Monitoring process performance and controlling variations
Developing process documentation and standard operating procedures (SOPs)
Ensuring continuous improvement and preventing regression
Advanced Six Sigma Tools and Techniques
Statistical process control (SPC) and control charts
Design of experiments (DOE)
Regression analysis and multivariate analysis
Failure mode and effects analysis (FMEA)
Lean Six Sigma integration
Leadership and Project Management Skills
Leading Six Sigma teams and managing projects
Communication and change management strategies
Stakeholder engagement and reporting project results
Conflict resolution and team building
Six Sigma in Different Industries
Case studies from manufacturing, healthcare, finance, and service industries
Applying Six Sigma tools to different types of processes and challenges
Customizing the approach for industry-specific challenges